Introduction
Accountr ("we", "our", "us") provides invoicing, stock, treasury and payroll software for businesses and freelancers in Tunisia. This Privacy Policy explains what information we collect when you use our service, how we use it, and the choices you have.
Information We Collect
Information you provide
When you create an account or use Accountr, you may provide us with:
- Your name, email address, and password
- Your company details (business name, tax identification number/matricule fiscal, address, currency)
- Client, supplier, employee, and payroll data that you enter to use the service
- Messages you send us through the contact form or support channels
Information collected automatically
When you use Accountr, we automatically collect:
- Log data such as IP address, browser type, and access times
- Usage data such as which features you use and how often
- Cookies and similar technologies needed to keep you signed in and remember your preferences
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Accountr service
- Generate the invoices, reports, and documents you create through the service
- Communicate with you about your account, security, and updates to the service
- Respond to your support requests and contact form submissions
- Improve and secure the service, and detect or prevent abuse
How We Share Your Information
We do not sell your personal information. We only share information with:
- Service providers who help us operate Accountr, such as our hosting and email delivery providers, under confidentiality obligations
- Payment processors, if and when online payment is enabled on your account
- Authorities, if required to comply with a legal obligation or a valid legal request
Data Security
We take reasonable technical and organizational measures to protect your information, including:
- Encrypted connections (HTTPS) between your browser and our servers
- Password hashing - we never store your password in plain text
- Access controls limiting who at Accountr can access your data
No method of transmission or storage is 100% secure, but we work to protect your information using industry-standard practices.
Your Rights
Depending on your country of residence, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your account and associated personal information
- Export your data in a portable format
To exercise any of these rights, contact us at contact@accountr.tn.